Due to the custom nature of our products, we do not offer refunds.
We offer exchanges only:
- You may request an exchange within 7 days of delivery
- Items must be unused, in original condition and in original packaging
- Custom made to order items are only exchangeable if there is a manufacturing defect
- If your item is approved for exchange, we will replace the item with a new one
- Return delivery costs for exchanges are the responsibility of the customer, unless the exchange is due to a manufacturing fault
To request an exchange, please email our support team with your order number and photos of the item
